FAQ
Platform-agnostic answers about AI discovery. Shopify merchants: see also the Shopify FAQ.
What is GroundingGeo?
A Generative Engine Optimization (GEO) product that helps your site put accurate who/what/where in front of AI chatbots so agents can recommend your products or services with confidence. Shopify launches Aug 2026; other platforms are on the waitlist.
What is /agents.md?
A public markdown (or markdown-like) guide at your domain that tells AI agents how to understand and interact with your business. Some platforms auto-generate a thin default; others leave a gap. GroundingGeo focuses on making that surface verified and complete enough to be useful.
How is this different from SEO?
Classic SEO optimizes for search-engine rankings. GEO focuses on conversational agents and machine-readable discovery (guides, crawler access, grounded claims). Both matter; they aren’t the same job.
What does who / what / where mean?
- Who: who you are as a brand and why customers should trust you
- What: what you sell or offer, how it’s framed, and the policies that matter
- Where: where you operate, ship, and serve customers
Platform defaults often skip this depth. That’s usually where recommendations go wrong or skip you entirely.
Which platforms do you support?
Shopify launches Aug 2026. Join the waitlist. WordPress, WooCommerce, and other sites: join the waitlist.